posted by 26.2 at 6:45 PM on October 16, 2013 ... A service visit charge is not assessed when the repair or maintenance is related to the service itself or Frontier owned equipment. How to Return Frontier Equipment . Do not send to any other address. A fee also applies for damaged equipment. Leased equipment must be returned to DISH upon cancellation or unreturned equipment fees apply. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as … TWC and Cox are both happy to slap you with a fee for unreturned equipment - including equipment that they replaced. Do not drop off at any Ziply Fiber or Frontier location. Rates do not include taxes, Installation fees waived on new Frontier services ordered from 9/1/16 to 8/31/17. Check this page for solutions to issues with online payments and your Frontier ID. Our mailing boxes and address labels are the only way to return equipment. i switched my ont from coax to ethernet the first day of service, and used my asus router the entire time of service. 5. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. Your ability to stream may be limited by speeds available in your area. Turn on suggestions. Browse Community Forum. Is it possible to get this - 3359040. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. An $85 activation fee applies. ... A service visit charge is not assessed when the repair or maintenance is related to the service itself or Frontier owned equipment. service is terminated or an unreturned equipment fee will apply. They may not care about equipment, but they care about money. 2. The Latino Package can be sold with any core tier. Service subject to availability. 5. Recommended Articles. A fee also applies for damaged equipment. Call 1.800.921.8101 or Live Chat. ), and other applicable charges are extra, and subject to change during and after the promotional period. On February 23, 2018 we received our monthly bill and had been charged $100 for unreturned equipment. If we do not receive your equipment, fees are charged 30 days after your order is completed. i returned my router when i was with verizon fios (before the frontier fios buyout), but was still charged an unreturned equipment fee after i disconnected my frontier fios service in october (due to moving out of the service area). ... Fees for Unreturned Equipment; Still need help? Learn more: For new customers, Frontier Northwest will not be allowed to charge cancellation or unreturned-equipment fees unless it disclosed those fees when the … Online Payment Issues I lost internet access while making a payment Don't worry. Other: All prices, fees, charges, packages, programming, features, functionality and offers subject to change without notice. Equipment service fees, taxes, governmental surcharges, and fees, including Wi-Fi router service fee ($10/mo. Troubleshoot Account Issues. I help my elderly parents but noticed a year old unreturned equipment fee for a brand new new service at a community. Return your equipment within 30 days to avoid fees for unreturned equipment. We immediately called Frontier and talked to Anthony who told that there was no record of the returned non-working obsolete Verizon router, … service is terminated or an unreturned equipment fee will apply. Rates shown are for new subscribers and vary based on subscriber tenure. 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