Shop All Fireplace Remote Controls … Try these suggested fixes to get your gas fireplace working normally again. After turning it on, wait a couple minutes, and then try lighting the fireplace again. B&C will often ask you to try these over the phone before we come out, so why not try them out yourself first? Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. To fix this requires expert knowledge beyond most typical homeowners. Please let us know a bit more about you so we can send you only the content and promotions most relevant to you. Check all that apply, Frequently Asked Questions About Fireplace Remote Controls, Napoleon Fireplace Remote Troubleshooting, Replacement Fireplace Remote Control Manuals. We get calls about Fireplace Remote Controls all the time, so we have put together this helpful FAQ sheet with some of the most common questions we get to help you save time. Step By Step Guide: There are also batteries at the receiver end, located under or around the fireplace by the controls. We‚Äôve also included manuals for several other common fireplace accessories. Nothing beats the comfort of a warm & cozy fire when the temperature drops and the days are cold and many of us now have gas fireplaces in place of wood for the convenience and simplicity they offer. Simply pop open the battery compartment on the remote and inspect them. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. the firebox becomes very hot during operation. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) JavaScript seems to be disabled in your browser. Why? Or does it turn on but not stay lit? Step By Step Guide 1. The inner vent releases the exhaust outside, and the outer vent pulls air from outside to keep the fire burning. If you have a standard Ambient fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. What Fireplace Remote Control Works for You? them yourself, then call B&C and have Bob come out to do an inspection. B-vent units do have built-in safety shutoffs that kick in when it’s venting incorrectly, so the odor should not keep getting worse. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. Check your fireplace manual to locate them. Again – you are safer leaving this work to a professional. If your remote has both buttons, press the "On" button. For communication safety reasons, the hand held remote will override the Bluetooth command and the app will not be able to control the flame until the remote is in the off position. The valve is usually located at the floor below the fireplace, or in the wall operated by a key. Bad smells are more common in B-vent gas fireplaces than direct vent, but a bad smell does not necessarily mean your fireplace is broken. Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. Fireplaces that aren’t properly maintained can be a tremendous fire hazard – causing all sorts of property damage, injury, and in extreme cases death. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. How to Troubleshoot an Acumen Fireplace Remote Control. But before you schedule an appointment, here’s a quick troubleshooting checklist to try first. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. Fireplace remote control manuals are easy to misplace or accidentally destroy. Which Rasmussen Gas Fireplace Burner Should I Get. But they do require regular service and upkeep. I have questions or issues with the RC300 wireless remote control. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Or does it turn on but not stay lit? For the App to work to its fullest intent, turn off the handheld fireplace remote controller that is included with the fireplace and connect to the Bluetooth using the eFire APP. Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. Things don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. How far away from the fireplace can I be and activate the fireplace with a remote control? If you wait until September to call, we will be booked well into winter. www.digeratimedia.ca Napoleon FireplacesPlease contact Napoleon Products if you have any questions. My remote will not turn my fireplace off. If your owner‚Äôs manual is missing, you‚Äôve come to the right place. How to Troubleshoot My RC300 Remote. Shipping Warehouse #2-31550 South Fraser Way Abbotsford BC V2T 4C6 Napoleon lv50n vector 50 direct vent gas fireplace home napoleon lv38 vector 38 linear direct vent gas fireplace gas fireplace repair won t work start or light piezo ignitor obadiah s gas fireplace troubleshooting replacing the pilot gas fireplace electronic ignition empire deluxe direct vent heat napoleon lv38 vector 38 linear direct vent gas fireplace. How to Troubleshoot a Napoleon Fireplace Remote Control. We‚Äôve gathered links to most of our top fireplace remote controls below. They’re much less costly overall, since you don’t have to buy wood, and have less environmental impact. Especially if you have a B-vent fireplace (as opposed to direct vent), a cold flue can prevent the fireplace from lighting. Some people like to shut off their gas during the summer months. © 2020 Spotix, Inc. All Rights Reserved. Parts / Technical Enquiries partshelp@fire-parts.ca. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.. This results in venting going into your house, rather than up and out. So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. This is why a thorough cleaning and inspection often fixes what you thought would be a costly repair job. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. How to Troubleshoot a Napoleon Fireplace Remote Control. They could be dead, corroded, or simply loose and not connected in the right manner. My Gas Fireplace Won't Light: Resetting the Control Module. If the remote receiver is installed inside a fireplace, the beep Sync with the Remote. Immediately after you hear the beeping noise, press the "On" or "Mode" button on your remote control. Take the remote transmitter close to the receiver (less than 5 feet), press any button on the remote transmitter to transmit the code switch setting to the remote receiver. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. How to Troubleshoot a Napoleon Fireplace Remote Control. We book several months in advance, so act now! Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. If you are unsure if your location is within our service area, please contact us to find out! Why? If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. 3. At this point, you should hear a beeping noise again and your fireplace should immediately turn on indicating your fireplace remote control has been synced with the receiver box. Also for: Gss48st. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact … Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. GSS48 outdoor fireplace pdf manual download. My remote control is not working. And that stinks. call B&C and have Bob come out to do an inspection, Schedule My Fireplace Cleaning and Inspection. OUTDOOR GAS FIREPLACE. View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. If you have a standing pilot, this means your pilot is always lit, so a cold flue shouldn’t be a problem. Locate the Receiver Box. To avoid this problem, it’s good to light the pilot and let it burn for a while (see step 3 above) and warm up the flue. GAS FIREPLACE TROUBLESHOOTING VIDEOS. Get on our service schedule soon and get your fireplace back to full working order. Often, when the pilot is weak or not lighting at all, it’s a problem with the thermopile. Want in on new arrivals, exclusive deals, sales and more? This is unnecessary and doesn’t save you any money. This should produce 3 beeps from the receiver box to confirm it has captured the code from the remote control. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems.Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. Detailed instructions on how to use the Napoleon Proflame 2 Fireplace Remote Control. The store will not work correctly in the case when cookies are disabled. How long will the batteries last? Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? How to Find the Model & Serial Number of My Gas Fireplace. You‚are not alone! General Enquiries support@fire-parts.ca. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! How to Remove & Clean the Glass on My Gas Fireplace. B&C repairs and services any brand of fireplace except for electric and ventless varieties. Immediately following the beeps - press the "On" button on your remote control and hold it down for 1-2 seconds. Elevation™ X 42. For more Napoleon Products visit us at www.napoleon.com How to light your pilot in a Napoleon Gas Fireplace - YouTube But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. The requirement of annual inspection and/or service is stated in the National Fuel Codes for Canada and the United States. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. Site Map. To see how we may use your information, take a look at our. Indoor Fireplace, Grill user manuals, operating guides & specifications If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. let the appliance cool completely before conducting service. To warm up the flue, leave the pilot on for at least half an hour, and then try turning on the fireplace again. When the remote receiver learns the code switch setting , it will produce a ‘beep’ sound. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. If you have a standard Skytech fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Well, you know what to do. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. For the best experience on our site, be sure to turn on Javascript in your browser. Visit us to view our full line of fireplaces. Troubleshooting a Napoleon Fireplace Remote Control - YouTube B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. Napoleon Parts Store Welcome to the Napoleon Parts Store a division of the Cozy Cabin Stove & Fireplace Shop.We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. You can tell if you have an electronic pilot because it makes a clicking sound for a few seconds before it lights. Direct vent means you have an inner and an outer exhaust pipe, like a smaller pipe inside a larger one (see photo). The safest course of action is to have a professional come out and quickly resolve this. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. A thorough cleaning and inspection often fixes many common gas fireplace problems. turn off the gas and electrical power before servicing the appliance. Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. For the best experience on our site, be sure to turn on Javascript in your browser. How to Troubleshoot a Napoleon Fireplace Remote Control: If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. View and Download Napoleon GSS48 user manual online. How to Shut Off the Gas At My Fireplace. How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. If the gas fireplace pilot light will not stay lit, troubleshooting common … If you’re smelling gas, then shut it off. This involves a thorough cleaning and usually takes about 45-60 minutes.