The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Official Tickets and Your Source for Live Entertainment | AXS.com Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Browse your upcoming events and tap the ticket icon for the game or event you would. For more information, please see our When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Remember, your friends can always transfer tickets back to you. At this point, you should see your tickets in the MLB Ballpark app. You've been successfully subscribed - thanks! Yes Have screenshots and stuff with timestamps to also prove this is a thing. | I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. When its time for the event, they can open the app to show their tickets on their phone. After logging into the app, verify the tickets are available in the app. The Rockets App is free to download and available in the App Store or the Google Play Store. Use of this website signifies your agreement to our. Help us improve this article with your feedback. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. On the review page, click the Transfer button to send the tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Click the Transfer button next to the event in your AXS account. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." This is the QR code you will display upon entering the venue. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Before following any of the steps below, make sure you download the Official Houston Rockets App! I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. For more information, please see our If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Click the Transfer button next to the event in your AXS account. On the review page, click the Transfer button to send the tickets. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. I purchased tickets for a concert back in February. To login, use the same email address you used when purchasing your tickets. Many fans find it best to TRANSFER the seats to their guests prior to the event. After that, the tickets will be theirs to use with the AXS app. The game is in 36 hours. why the hell can they just not send you the tickets in an email, as an option? When your tickets sell, youll receive an email informing you of the sale. If you see a Sell button next to your tickets in your account, you can sell them! You may also review your transfers and purchase history at AXS.com. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. What are my options here? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Click the 'Transfer' button and your guest will receive a notification via . If you do not currently have an AXS account you will be instructed to create one during your purchase. Did you find it helpful? It got postponed and now we all cant go. | If you already have an AXS account, the tickets will be transferred to your account automatically. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Remember, your friends can always transfer tickets back to you. Here we are. I followed the directions of creating a AXS account via the email address that they sent me the email. AXS handles payment and delivery so buyers and sellers never interact with each other. I had read on other threads that sometimes the tickets don't transfer until the day of the event. No, tickets must be scanned through the Rockets App or the AXS App. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Apparently it is actually AXS? When I sell tickets, do I have to deal with the buyer? Its up to the promoter, artist, or team if you can sell tickets or not. You will enter your community username and new password and done! Nope. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I had flown from TX to NY for this show with my friend. If you do not currently have an AXS account you will be instructed to create one during your purchase. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Cookie Notice AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Terms of Service | Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics It depends. I purchased tickets for a concert back in February. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. 2023 Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Your guests will need to create an AXS account to receive tickets. Can seats be transferred to someone who doesnt have an AXS account? i spent the next 2 hours trying to get the axs app to work and get my tickets. Select the tickets to sell, and then set your price and selling options. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. No. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Why did the venue decide to use AXS Mobile ID? Customer service all the way to your seat, 2000-2022 StubHub. Please help. When I buy tickets, do I have to deal with the seller? According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Danielle is the author of this solution article. All Rights Reserved. Then your friends can get in with their own phones using the AXS app. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Use the same email you use on StubHub. i had the exact same problem. From everyone at Vivid Seats, we hope you enjoy your event! All Rights Reserved. Open the App and sign in to see your tickets. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Present the scannable QR code at the door for entry to Toyota Center. axs allows you to transfer ticket you have bought from within the app. AXS Mobile ID allows for convenience, flexibility and security. SOLD TICKETS VIA AXS. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. When fans have tickets they cant use, they list them for other fans to buy. Bought ticket and then they weren't available from the seller. If your friend already has an AXS account, the tickets will be transferred instantaneously. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. The concert is tomorrow. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Updated a few days later TL;DR: Call the merchant that issued the tickets. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. If they already have an AXS account set up the tickets will go in their account automatically. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. They should be able to tell you if the tickets are active. Also, to make it even more . This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Your tickets will no longer be listed for others to buy. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Sign into your AXS Account and click Listings. If they already have an AXS account set up the tickets will go in their account automatically. Flew in for this show. After completing the account information, you may buy, sell or manage any seats in your account. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). We bought the tickets through AXS and we have no clue how to sell or transfer them. You will enter your community username and new password and done! And you're done! Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. The gig has not been cancelled we just chose not to go. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Transferring Tickets. Can seats be transferred to someone who doesnt have an AXS account? Upcoming. Customer service all the way to your seat, 2000-2022 StubHub. Sign into your AXS Account and click Listings. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. What if my guests arrive at different times? Its up to you! Overall, disappointing, but fair. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. it never happened. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No. Transfer tickets to friends (for select events). You'll then be asked to review the transfer. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Browse your upcoming events and tap the ticket icon for the one you would like to sell. What are my options here? Sorry we couldn't be helpful. Stub hub sent my hockey tickets for a las vegas game to axs. Manage Cookie Preferences Easy! You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I was never able to get ahold of SH again. Step 1: Download and Login into MLB Ballpark App. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. totally rinky dink. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. AXS Mobile ID allows for convenience, flexibility and security. it must be some garage shop with three programmers. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. If available, youll see the option to get tickets with AXS Official Resale on the event page. No paper tickets required. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Youll be able to transfer money to your bank from your account on AXS.com. Just follow the simple steps to make the tickets officially yours. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Bought tickets for a group? AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. The game is in 36 hours. Does anyone know how to do it through axs?? When your tickets sell, youll receive an email informing you of the sale. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Yes When I sell tickets, do I have to deal with the buyer? Open the AXS app Sign in or create an AXS account. Thanks! and our We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Show the ticket in the App at the entrance and get them scanned to enter. Select the seats you would like to send. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. OR. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Your AXS Mobile ID ticket will now show up. Many fans find it best to TRANSFER the seats to their guests prior to the event. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Select the tickets to transfer and enter the recipient's information. There is no fee for transferring seats and you are allowed unlimited transfers. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Flew in for this show. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Otherwise you have until your friend creates an account to cancel the transfer. Yep! Do you know what number you used to contact AXS? However, we recommend that you transfer tickets to each person attending the event. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Theyll just have to create an AXS account to claim their tickets. Create an account to follow your favorite communities and start taking part in conversations. Sorry we couldn't be helpful. may not be valid. Yes Privacy Policy | If you do not currently have an AXS account you will be instructed to create one during your purchase. Here we are. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. The Fox Theater Foundation. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account.