Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Browse case studies, customer service tips and other helpful resources for enterprises. Love the flexibility of the jobs, but wish training was paid. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Functionality Add this integration to enable authentication and provisioning capabilities. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Login to track your existing support requests. Knowledge Base. Innovate without compromise with Customer Identity Cloud. Remember me. Login. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. This is critical, says Huckabay. Grow your home business through Liveops client network, working with the brands you know and love. Virtual Call Center Services - Resources - Liveops Support. Submit ticket. Login to know the status of the ticket. If there are system issues, you will not get paid. Autonomy. A wide array of jobs -- many of them well-paid -- don't require a degree.. This means you can choose when, where, and how often to work! Were all looking at the same data one version of truth consolidated in a single repository. management. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Director of Customer Care, healthcare organization. Learn More. Liveops is a legitimate company. Have additional questions about applying? Copyright 2023 Liveops, Inc. All rights reserved. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. We use cookies to improve your experience on our website. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? (sales@liveops.com) Press & Media. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. We'd have had to build out a lot of infrastructure. You can actually enable a person to get to an application through the Okta platform. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Assist customers with orders, questions, and returns. Provide support to users of top tax software providers. Copyright 2023 Liveops, Inc. All rights reserved. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. The freedom of an entrepreneur. Liveops Agent Okta Portal Outspoken. Use your email address or username and password to sign into your WebCE learning center account. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . LiveOps On-Demand Contact Center | Okta The sign-in URL is the web address you use in your desktop browser to access your company portal. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Get started on your new home business Flexibility. Onboarding employees has become much more efficient. Freedom. Liveops Nation - Virtual Call Center Community. Copyright 2023 Liveops, Inc. All rights reserved. Login to know the status of the ticket. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. He sees a role for Okta in all of it. Copyright 2023 Liveops, Inc. All rights reserved. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Independent Contractor They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Users verify their identity by . Need to plan around other commitments? process. Best of Antivirus Software. Hello, Liveops. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Learn about Liveops Enterprise Solutions Click Here . When I started it, my team said, Youre crazy. Sign In | WebCE They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. which is why weve been helping companies like yours for over 20 years. Secure your consumer and SaaS apps, while creating optimized digital experiences. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. See Capabilities for more details. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. But we were just relentless, and in one year we moved all of our workloads to the cloud. Reach out to us. Be a superhero sales agent with great earning potential. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Okta was leaps and bounds ahead of all the other providers, says Myers. I trust them and look forward to more cooperation and partnership in the future. Copyright 2023 Liveops, Inc. All rights reserved. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Customers sometimes need to speak with a live agent. Then Liveops is looking for you! Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. You can also manage cookies in your browser settings. Well learn about your business and help guide the best solutions based on your needs. Developer Center. Please enable it to improve your browsing experience. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Enjoy the freedom and flexibility of being your own boss. Yes! We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Why Liveops - Virtual Call Center Solutions Collaboration tools are a huge part of us being successful, says Myers. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. View our background requirements here. Conducting inbound/outbound customer service calls. The modern contact center. Virtual. Flexible. Efficient. - Liveops With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. McAfee and Norton were almost a tie but by far the most popular amongst agents. Gift Matching Liveops | Okta Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Improving Peoples Lives. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. The only downside is a lot of training without pay. To accept cookies continue browsing as normal. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. With Okta we're able to quickly deploy tools to new employees. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Main hustle or side gig its all up to you. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day.