Conveniently located restaurants include Hammer and Pincers, Six Hills Cafe' Bakery & Pizzeria, and Blacksmiths Arms. The lazy river was closed on our visit, it would have been nice to have been made aware of this in advance of our trip or even by staff on the day. Got changed & had a quick session in the gym, then went to a Groovelates class which was great. Staff pleasant, spa was amazing with many choices of pools, choose any classes for pools. No member of staff apologised at either dining room and we were made to feel an inconvenience for their poor organisation and service. The same with the various heat rooms, all super hot on the evenings I've visited.My recommendation is bring a good book, switch off, aim to relax and I guarantee you will. I was violently sick that night, couldn't go to work the next day, and know that damage done can take months to repair. We booked a 2 night, midweek stay in November 2022. I did a few relaxation classes and a couple in the exercise pool. History. The Star Inn 1744: Sunday Lunch - See 274 traveler reviews, 58 candid photos, and great deals for The Star Inn 1744 at Tripadvisor. Service 4.6. You can also meet the GH team at our reader . I have no complaints whatsoever. Services and facilities may change at any time in line with Covid-19 guidelines. Blood on the toilet floor. We decided at that point to leave and we did get refunded for the second night as we didnt stay. Break must be taken before 19 December 2023. No flannels next to the ice water for face so couldnt use. I want to preface this by saying I have never written a review for a hotel or holiday before, but myself . IRRESPONSIBLE with food allergy, would not acknowledge mistake. We are all a bit obsessed with time. I ordered grilled asparagus to start, which was some salad leaves thrown into a bowl and some boiled asparagus with a bit of salt. I will of course be forwarding my comments to Ragdale but feel that just keeping quiet will not drive the standards back up and people have a right to know that Ragdale certainly is nowhere near the standard it once was, and can't continue to rely solely on its name and previous reputation.Interesting to note- other disappointed reviews lately. I am pleased to read you thoroughly enjoyed your facial. We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. As a result I was unable to stay and therefore had to return home which was very upsetting as I had been looking forward to the break at Ragdale.I will be interested in your comments. Champneys Tring: Disappointing - Read 2,837 reviews, view 1,587 traveller photos, and find great deals for Champneys Tring at Tripadvisor. The spa does not live up to the standard and service that theyre charging and the image their portraying. Things dont always go to plan but the staff are more than willing to assist and if possible resolve any issue very quickly. One thing that we found odd is you are given a metal jug to go and fill up for water. Claim your listing for free to respond to reviews, update your profile and much more. I lived in staff accommodation for a while so this was a great way to make friends, you become a family. August 11. Tripadvisor performs checks on reviews. Ragdale Hall Spa: Disappointing - See 1,973 traveler reviews, 876 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. !There was also a blood stain on one of the comfy material chairs, next to the infinity pool. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. But then to my HORROR a tampon was resting on the headrests !! Full-time +3. The original dedicated spa retreat, Ragdale Hall is a large, comfortable country house set in attractive gardens and grounds. Check in was a good as ever and simple single room was small but perfectly formed. Find out what works well at Ragdale Hall Spa from the people who know best. Reviewed 15 November 2021. Got changed into dry underwear & went for our relax & revive treatment. The start of the year is always exceptionally busy for the administration departments with people reclaiming vouchers and planning the year ahead but failing to return messages is very poor. Writing this on my second night of a 2 night stay and cannot wait to come back! This was our first time and really looking forward to some R&R. It permeated the whole of the room & the bathroom. Overflowing towel bins and used face masks also left on the side. An oil diffuser which had been placed in the room did not mask the smell. This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. I sincerely apologise for the lack of response. Everyone was friendly so overall I cant fault the place and will definitely be back in the future. Service. Uncover why Ragdale Hall Spa is the best company for you. By continuing to use our site, you accept our use of cookies which is detailed in our privacy policy. There are more places to choose from in the, ragdale hall health hydro hotel melton mowbray, Frequently Asked Questions about Ragdale Hall Spa. Will stick to our usual spa in future. I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. This is the version of our website addressed to speakers of English in the United States. Elegant and spacious, our Luxury rooms include a sitting area and lovely views. Ragdale Hall Spa: Relaxing, Spacious, Amazing food, Lovely Atmosphere - See 1,969 traveler reviews, 875 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. Things dont always go to plan but the staff are more than willing to assist and if possible resolve any issue very quickly. The staff looked stressed, overworked, and scruffy with their shirts hanging out. Went into the steam rooms which were good. . They are also not very warm. If the system detects something that potentially contradicts our. Ragdale is a very special place that is always developing and investing. The pool area air temperature was a lot cooler than I had ever known it. I can recommend the cocktails in the bar and I find them reasonably priced, along with wine.I find the best time to use the pool and spa areas is after dinner, it has been very quiet this weekend between 7-10 and beautiful sitting in the hot pools looking out at the gardens which are lit up at night.I found the water temperatures nice and warm and certainly no change from past visits over the years. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. Review of Ragdale Hall Spa. Id suggest people spend their money elsewhere, like we will be doing next time.More. Went in the shower the fixing came completely off. Lots of young people learning on the go from some of the more experienced staff. The changing rooms were cramped with bright lights, it was like changing in the local gym. Ruth especially is a friendly and familiar face. Yes, guests often enjoy the park view available here. This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! The changing rooms were cramped with bright lights, it was like changing in the local gym. Wonderful Ragdale - planning my next stay, A lovely stay at Ragdale once again. This was a classic double, so not the cheapest option by any means. locations. they are so supportive and are always there when you need them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Big call out to Jordyn - waitress in training on her 3rd night - she was great. Its took nearly 2 hours and was. Themed Residencies: Themed Residency Awards, 6-day residencies for groups of up to 16 people awarded per year (up to 6 awarded per year). However other aspects of my day badly let down the experience. The food was poor and the service was worse. I counted 7 in one group alone. I have no complaints whatsoever. We wont be booking again. Inclusive treatment was lovely - back massage and mini facial. Value. Positives, the robes were comfy and the rooftop pool was lovely. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This stay is worth 150-200 a night with the treatment, and food. The phone was left unanswered and emails ignored. I will be back! Yes, free parking is available to guests. Probably not? I was there with one of my daughter in July and apart from the fact they had quite clearly turned the heating of the pools down, which we considered understandable given the climate at the time. SIMPLE ROOMS Our cosiest single (shower only) or twin rooms come with an en-suite but They turn up in their coats and just stand around you. Ragdale Hall Spa, Ragdale Village, Melton Mowbray, Leicestershire, LE14 3PB. They have been given a refund of 116 which ragdale say is fair, and they don't like I have commented on trip adviser. (I was shivering at one point). AimeeB159. Requirements. . Food delicious as always - thank you for making the menu so vegan friendly. He accepted that there was unusual odour in the room but not an overpowering one ( I disagree). Includes a coffee station and beautiful views. Candle pool was delightful. #3 of 5 hotels in Melton Mowbray. Contact accommodation for availability. You can bring your own robe. Call us on 01664 433027 or email Gemmajackson@ragdalehall.co.uk. The buffet was ok, but I've known the selection a lot better on previous visits. Luxury Plus rooms have ample space to stretch out and relax and are available as twin, double or triples. Visited Ragdale for the first time with my best friend. Which popular attractions are close to Ragdale Hall Spa? Booking was not brilliant but that was not their fault. Would 100% recommend one of the best spas weve visited. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites. Got changed & had a quick session in the gym, then went to a Groovelates class which was great. My anxiety levels have been Sky high since covid but they were very understanding and I cant fault the help they gave me. The therapist gave a fab massage. I did address this with a member of staff who replied the temperature had recently been turned up!!!! I am sorry you didnt enjoy the services we provide. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. A thumbs up would of been ok! Two beautifully paneled, expansive parlors, located on the first floor, are available for relaxation, recreation, study . Absolutely disgusting!!!!! Visited Ragdale for the first time with my best friend. As a new first year student, you are guaranteed an offer of University-managed accommodation if you apply before 1 September in the year that you start your degree. One of them didnt work at all. Would highly recommend the sinus soothing facial! The outside of the building was pretty but inside very cheap looking and dated. 2. The day my daughter was due to go she ended up in A&E. Guests are using their mobile phones to take pictures and videos, and are very openly having calls. We decided to take the room with a pinch of salt and tru to enjoy the stay. Book Hoar Cross Hall Hotel And Spa, Hoar Cross on Tripadvisor: See 7,124 traveller reviews, 2,560 candid photos, and great deals for Hoar Cross Hall Hotel And Spa, ranked #1 of 1 hotel in Hoar Cross and rated 4 of 5 at Tripadvisor. I have noted your comments on service with our restaurants and bars and want to assure you we continue to give energy to getting the service in these areas correct. The view of the pool, garden and thermal spa was better than expected. I can recommend the cocktails in the bar and I find them reasonably priced, along with wine.I find the best time to use the pool and spa areas is after dinner, it has been very quiet this weekend between 7-10 and beautiful sitting in the hot pools looking out at the gardens which are lit up at night.I found the water temperatures nice and warm and certainly no change from past visits over the years. All of the LED neon lights are not conducive to a relaxing experience. However other aspects of my day badly let down the experience. We went up to the roof top pool which was so nice as we got in. Apply to 76 Caravan city jobs available and hiring now in Oxford. "Mr Hercock replied on 26 September. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This was also remarked on by other day guests. We would acknowledge that some of the rooms have become dated but we have invested heavily over the last 9 months and now nearly 50% of the inventory have been fully refurbished and those rooms have been receiving exceptional feedback. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. . Afterwards she left me to get dressed & told me to keep rehydrated, but didnt give me a drink, then took me into corridor & pointed me in direction of waiting area & said I could sit & wait for my friend, again given no drink. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Book Hoar Cross Hall Hotel And Spa, Hoar Cross on Tripadvisor: See 7,129 traveler reviews, 2,560 candid photos, and great deals for Hoar Cross Hall Hotel And Spa, ranked #1 of 1 hotel in Hoar Cross and rated 4 of 5 at Tripadvisor. Changing rooms are filthy, door hooks hanging off. Many travellers enjoy visiting Loughborough Carillon (7.4 miles), Leicester Abbey (9.6 miles), and The Old Rectory Museum (7.2 miles). Overflowing towel bins and used face masks also left on the side. The rooms in Ragsdale/Mendenhall have sinks and large, walk-in closets. say thank you with a Ragdale Hall Spa gift voucher. A thumbs up would of been ok! Thank you for your post. First up I want to thank ragdale for being truly honourable in covid times and rolling over my deposit due to my cancellation last year! Absolutely disgusting!!!!! Cleanliness. Ragdale Hall jobs. We have had challenges within two of the pools within the thermal spa and this led to both being taken out of action for a number of days when essential works were completed to resolve the issue. Till next time. Seconds, minutes, hours, days, gone before we can even count them. To conclude, the day was disappointing on many levels. 67 reviews from Ragdale Hall Spa employees about Ragdale Hall Spa culture, salaries, benefits, work-life balance, management, job security, and more. Electric Car (EV) Charging Station at Ragdale Village, Melton Mowbray, LE14 3PB, United Kingdom. Certainly the room was not fit for purpose.It was impossible to stay/sleep in this room. more. Glass bottles like everywhere else would of been nicer.Temperature of pools was find although very cold around the pool and not comfortable to sit around.Classes and Gym were great and also treatments.The whole place is freezing cold so bring layers for under your robe.Food - Dinner isnt good food luke warm and very salty. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 39 hours per week worked on a four-week rolling rota including some weekends. Reviewed 1 March 2022. The windows were open when I arrived & I opened them even further but still the smell persisted. Then for main course i had tofu which was meant to have an orange sauce, it was dry and tasteless.My partner had the orange duck, again no flavour, dry and tough. My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. Then went and had a swim in the lovely pool & went in all the Thermal spa, which is all perfect. Terrible food, run-down facilities, total rip off. For less than 500 a night you can stay in a 5* luxury hotel with spa access in London. Thank you for taking the time to post your review. Will stick to our usual spa in future. I have now had to give my Children an extra 800 just so they can pay for the rooms and get one treatment. Staff are so great, in every . Room was nice although I understand they are updating and refurbishing at the moment, which ours could have done with especially the bathroom, but this wasnt a problem, it was still clean and we had everything we needed.Room key and locker key combined as a wristband to wear which worked really well. 100% recommend, will continue to return. below average. Put me off and instantly got out! They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. Ragsdale/Mendenhall offers many of the features of a sterotypical traditional college residence hall: warm wooden parlors and long hallways of bedrooms. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Hotels near The Stute - Holwell Sports & Social Club. LE14 3PB. A bit of constructive criticism here.This was a let down as our last years spa day was to Aqua Sana & they take you to a lounging area & make you a cup of camomile tea after your massage & lie you under a blanket on a lounger, here I felt abandoned & they were onto next body immediately. After a fabulous (overpriced) afternoon/evening visit, I was given normal bread when I am Coeliac, and cannot even share butter in case of cross contamination. This cost me 167 and two additional treatments cost 95.I have been visiting Ragdale for 20 years and felt I had to write a fair review. I purchased 1200 Vouchers and was delighted when I saw their joy Christmas day. Ragdale never fails to please. We dont always get everything perfect but we work exceptionally hard to give every single guest that arrives at the Hall a memorable experience.Thanks again for posting. And lunchtime was good too. Does Ragdale Hall Spa have any great views? When seated, we ordered Prosecco to the table, it was a birthday celebration. Review of Ragdale Hall Spa. Sadly, I wish we hadnt bothered. Accessible spa. Contact accommodation for availability. They are also not very warm. For the price, absolutely abysmal. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hotels near Asfordby Carp Pools & Storage. Prices are the average nightly price provided by our partners and may not include all taxes and fees. As a group, we visit Hoar Cross Hall annually, as it was a special occasion, we visited Ragdale Hall for the first time on 15th January. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. This shouldve been a sign of the poor service and standards that would follow at the spa. Service. Cleanliness 4.7. The staff looked stressed, overworked, and scruffy with their shirts hanging out. Shifts are worked between the hours of 9.00am and 8.30pm. What are some of the property amenities at Ragdale Hall Spa? Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Wouldnt allow them to re-book it. Leicester +1 location. Plus everything else you would expect from a Ragdale room, for ultimate relaxation. Resorts near Dukes Wood Oil Museum, Newark-on-Trent on Tripadvisor: Find 1,973 traveler reviews, 4,261 candid photos, and prices for resorts near Dukes Wood Oil Museum in Newark-on-Trent, England. Shifts are worked between the hours of 9.00am and 8.30pm. 183 open jobs for Ms excel in Grantham. Considering how expensive it is to go here its vile! Hotels near Hillsborough Stadium, Sheffield on Tripadvisor: Find traveller reviews, 20,223 candid photos, and prices for 533 hotels near Hillsborough Stadium in Sheffield, England. Thank you! I will go to Aqua Sana again or try some of the other places in the local area! Put me off and instantly got out! There are similar hotels available. Melton Mowbray None of the steam or sauna experiences smell of anything nice. There are some 1 star reviews on Ragdale. The dining experience also had gone downhill. Food was delicious and healthy and spa had plenty of different drinks experience areas, wasnt too busy either. One of them didnt work at all. Glad to get back to my warm car on the way home I will not be returning anytime soon. It was very slippy! I would like to state that the senior leadership team and the board of Ragdale very carefully consider the impact of all changes on our loyal, longstanding guest prior to implementing.With reference to water temperatures, I can state the Hall has not reduced the operating temperatures of pools or heat rooms. Lots of young people learning on the go from some of the more experienced staff. Lovely helpful staff. For specific enquiries, we recommend calling ahead to confirm. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. Melton Mowbray (20) Company. The cocktails in there were nice and so was the service, if a little slow.Then we went to dinner, which was absolutely dreadful. Ragdale need to assess what they are charging for the level of rooms and facilities offered and do some kind of bench-marking exercise, there are some fantastic spas in the midlands that offer much better facilities and rooms. Choose between two fantastic offers at our favourite spa hotel in Leicestershire. Its expensive all round though so good luck getting back to normal and coping with energy costs ! Ragdale Hall Spa is a multi-award-winning privately owned, dedicated spa, with facilities and indulgent treatments designed to help you relax, unwind and feel at ease, so you can reset your mind and body. Room types may vary. I counted 7 in one group alone. Afterwards she left me to get dressed & told me to keep rehydrated, but didnt give me a drink, then took me into corridor & pointed me in direction of waiting area & said I could sit & wait for my friend, again given no drink. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Visit Us 4201 Wilson Blvd, Suite 300, Arlington, VA 22203 jabra evolve 65 connect to pc without dongle FREE QUOTE. There was also a blood stain on one of the comfy material chairs, next to the infinity pool. Food is healthy and fulfilling, not to mention being incredibly tasty. Will never come back and will encourage people not to go here. - we can pick up our own water on way to table and order on a QR code if that helps ?? I last visited around 6 years ago and it was beautiful! The hotel's grounds run straight into farmland, and the reception staff can advise you on the best walking trails to follow. The bread was vile, so was the coffee. I wanted a simple single room to save money and they dont have many. Thank you for sharing your views and offering a balanced review of your visit to the Hall. Everyone is entitled to an opinion but some of the latest are ridiculous. Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. There was wallpaper hanging off the walls and the bed was small and uncomfortable. I struggled on the phone but emailed them to get some available dates that I then called and booked. Unfortunately the food was poor again, no option for a normal fry up or breakfast. Each of our soothing pools and treatments are designed to help you unwind and feel at ease, so you can rest and reset your body and mind. We were shown to a table where the waitress walked off with not a word or explanation of anything! - See 1,972 traveler reviews, 876 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. Ask nicolabZ2098OU about Ragdale Hall Spa. This is the version of our website addressed to speakers of English in the United States. We have the most extensive spa facilities anywhere in the UK including six pools, all available at no extra cost. I will go to Aqua Sana again or try some of the other places in the local area! I will certainly be back! We have had challenges with our outside waterfall pool and indoor candle pool but we continue to work with both our internal engineering team and outside contractors to get these challenges resolved. Basically this spa needs some investment to bring it up to date. I just love this place and am already planning my next visit. Very disappointed as have used the spa several times before. See more questions & answers about this hotel from the Tripadvisor community. Hotel & Travel Accommodation (21) Location. #3 of 5 hotels in Melton Mowbray. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Ragdale Hall Spa: Standards have slipped!! K1306KSrobertl. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. We booked an evening spa experience at ragdale as a gift for Mothers Day. We definitely wont be back. Breakfast in room. Ragdale Village (This should have been 34 degrees). Upon arrival at the venue, there is no doubting how beautiful and grand it is. We found the bed a little hard this time and within 45mins of mentioning it to the staff someone went to the room and put a lovely topper on which solved. Tripadvisor performs checks on reviews. locations. I'm writing this on the last day of my 3 day/2 night stay in November. Thank you to everyone. Escape to the countryside and enjoy two or three nights of relaxation saving around 100 per person. I did address this with a member of staff who replied the temperature had recently been turned up!!!!! On the plus side its was great to be there and funny how its the small things that make ragdale great - so parking the car is a great start to a lovely weekend . It is disappointing to read your post. Please contact marita@ragdale.org or call 847.234.1063 x 21 for more information. Anyway still feel that they could have enjoyed somewhere else for longer for that price, hard lesson learnt. A bit of constructive criticism here.This was a let down as our last years spa day was to Aqua Sana & they take you to a lounging area & make you a cup of camomile tea after your massage & lie you under a blanket on a lounger, here I felt abandoned & they were onto next body immediately. As a gesture of goodwill & considering my previous patronage he offered me a one-night stay at the Hall as his guest. Thank you for the kind words. Our Adapted Bedroom (Room 59) has been designed with wheelchair users in mind offering plenty of space to unwind, with an accessible wet-room shower and adaptations, such as handrails and pull cords. This cost me 167 and two additional treatments cost 95. (This should have been 34 degrees). Hotels near (BHX) Birmingham Intl Airport, Hotels near (DSA) Doncaster Sheffield Airport. The staff will bend over backwards to accommodate your . As a group, we visit Hoar Cross Hall annually, as it was a special occasion, we visited Ragdale Hall for the first time on 15th January. The lazy river was closed on our visit, it would have been nice to have been made aware of this in advance of our trip or even by staff on the day. Are there opportunities to exercise at Ragdale Hall Spa? I've always loved the time there and can find very little to fault. This cost me 167 and two additional treatments cost 95. Relaxing days should be followed by long, peaceful nights. There are similar hotels available. Enjoy luxury spa breaks & pamper days at Ragdale Hall Spa; an award winning spa set within the stunning Leicestershire countryside. No way is it worth almost 500 a night. People like us will simply just go else where. Hotels near (BHX) Birmingham Intl Airport, Hotels near (DSA) Doncaster Sheffield Airport. Search Ms excel jobs in Grantham, England with company ratings & salaries. Youre also not allowed to wear flip-flops around the pool or spa areas, so you spend most your time trying not to slip while holding your shoes at the same time!We were sent from pillar to post for our lunch reservation, with neither restaurant showing our booking on their system. Is parking available at Ragdale Hall Spa? I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever. Calls from landlines are charged at the standard national rate; calls . Purchased an evening experience as a gift. All of the LED neon lights are not conducive to a relaxing experience. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. #3 of 5 hotels in Melton Mowbray. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. We were delighted to experience a five star break . No one was cleaning at all. Accommodation. The steam rooms smell like standing water and not pleasant. below average.