GT Premium Package (1) Navi SD Card (1) Soul Red Crystal Metallic Paint (1) Availability. Read the Second Mazda CX-5 Report: Five Features I Love About My 2018 Mazda CX-5. I should have to do that for a brand new car. How did you get on with your touch up pen? was sent for respray. My dealership told me mine is the 3rd they repainted. Soul Red Crystal Metallic (Color Code 46) is a color and paint design innovation by Mazda. I was back at the body shop yesterday to address the new issues. Im just anal and got the front end of my 3 clear wrapped. My CX-5 now has just over 79K miles. CX30Talk.com is not in any way affiliated with Mazda Motor Corporation, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. See the new 2023 Mazda CX-5 priced at $36,503. Red paint chips extremely easily. Once the ink is ready one simply applies it in a very minimal way. Mazda needs to face this issue head on and fix it it once and for all. I have filled dozens of these chips and appear daily, it is evident by thousands of reports online that this is a significant defect on Mazdas behalf. I looked for pictures of mine but couldn't find any. With less than 30,000 miles the Mazda red soul paint began chipping. Show more Show more Blending Blue. Create an account to follow your favorite communities and start taking part in conversations. Gonna be heartbroken if it happens to mine . There are countless online forums and petitions filled with owners all facing the same problems. Sales: (406) 721-1381 | Service: (406) 721-1381 | 1776 Stevens Ave Missoula, MT 59801. new 2023 mazda cx-50 2.5 s preferred plus package for sale in las vegas, nevada. This is extremely important to have this level in training, especially when technicians are not required to have a license to repair your car in the state of Pennsylvania. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (Repairer Driven News). After 1 month and 2,000 kilometers of mixed city and highway driving, there are no paint chips on the front of my Soul Red CX-30. and plentiful. Told the dealer about flaking, they took pictures and sent to Mazda and Jim 103 sold. We love the color, looks awesome and dont regret a thing at this point. It's so beautiful, but it's clearly defective. I've also read the paint is hard to . They never issued a recall, but according to my Mazda body shop, they repainted LOTS of red cars over about a 2 year period. I keep the car garaged, had the extra sealer Check your paint code. If one looks closely at the area touched up it is slightly visible. I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. If you drive on roads that are gravel or have quite a few rocks then you may want to look for a vinyl wrap. all problems of the 2021 Mazda CX-5 pads left in the engine bay and some seals in the door frames were damaged or missing. Im still in my warranty period and Id love to get my 18 Soul Red repainted bc my hood is awful. You might get away with only a hood application as the bumper is not metal and therefore takes rock hits better. The OEM process utilizes an exotic tri-coat system made up of a black color coat followed by high brightness leafing aluminum layer, then is topped with a clearcoat. The most recently reported issues are listed below. Been using But bear in mind this was over 2 years ago for us, so I'm not sure how Mazda is handling this issue right now. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. You can see the tip in the video. Mazda is having problems with their sole red paint and a lot of people are complaining about this issue. Is it THAT bad? Mazdas CX-50 Meridian Edition Is Ready To Take You Further Afield, Tesla's Berlin Factory Expands Operations Getting Really Close To Phase 1 Target, Is Mazda Premium Class or Mainstream? since manufactures have gone to water based paints, i think the thickness and finish has gone down hill My 2021 CX-30 dark Crystal blue sucks!!!!! all problems of the 2020 Mazda CX-5 They sell kits on eBay if you feel up to the task. now are telling me that they haven't been having any complaints and the updated paint is I have the same issue on my Mazda3 in Machine Grey. Home of Zoom-Zoom in December of that year. Mazda's exclusive 3-layer paint retains clear top and translucent middle coats. don't want a repeat issue. So I ordered 0000-92-46V through a Mazda dealer that sells online. Has anyone had problems with their white Mazda 2017 CX5? View our Flanagan Motors Mazda inventory to find the right vehicle to fit your style and budget! any paint on it in three years'. where it was purchased and they sent info to Mazda but they declined to pay for a repaint I can only speculate that the paint might be extremely thin and not adhering to the metal as it should. The body shop told Apply 2-3 coats of Base coat leaving 10-15 minutes flash time between coats. New 2023 or 2024 Mazda for Sale near Las Vegas, NV. color car. After a lot of to and fro, Mazda told us they would . Adjust paint viscosity according to relative temperature and humidity. Maybe because we have 4 dealers within a 20 mile radius. first 12 months but I have contacted the dealer and the inspection is next 2022 paint by Mazda with a promotional name of Soul Crystal Red. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. I'm real curious to know if the entire vehicle was repainted or just the affected panels. Step one is to clean the area. We had to drop the car back to the dealership and it paint chips around the car including the roof. I have not traveled in areas that would merit this amount of chipping. This way, you will find out the ideal number of layers to apply for a correct colour reproduction.Apply the first coat with full coverage of the paint test cards. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. It may not display this or other websites correctly. So far, there has been nothing to report. To make it easier to reproduce and speed up this complex colour, follow the following steps: First, use the spectrophotometer to get an accurate colour reading.Take a measurement in the area adjacent to the damage to be repaired in order to optimise integration of the part in the bodywork. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. I have about 10-15 on the hood, and several on the sides. I have a 2015 Mazda CX5 Soul Red. Soul Red Crystal is a 3 stage paint. The car has multiple paint chips on the hood and all the side panels including all four doors with less than 3500 miles on the odometer. Hi everyone. I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. plant as of yet. Soul Red Crystal Metallic FWD 2019 Mazda CX-9 Touring 2.5L 4-Cylinder We deliver!! No problem! I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. The paint appears to be brittle and not properly bonded to the primer/metal. do. Get the front end done in clear film and dont worry about it. So I was dissatisfied with this and they had no Repair was not a good match. Also please check out the Gray had a few small chips on the hood, the red had quite a few small chips though it may have been a year older but nothing crazy like in some fof the pictures floating around, white (not mine, I think it was a 2017) was clear as was the blue. I have maintained the film the same as if it was paint. It's literally sliding off my car!. Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. How can I have so many paint chips on my car? I'm extremely disappointed. Most detailing places will actually do both: PPF, and then ceramic coat over the whole thing. was very disappointed with this outcome. A simple online search confirms this problem. There is a scratch on my passenger door that happened when I was opening my door in a garage. The CX-5 with a VIN of JM3KFBEM2P0194336 is located in Mesa, AZ, has 5 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. the plastic panels were now scuffed and all panels had scratches. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. Here's a thread on the SCRM paint on another forum, PPG Repair Process for Mazda 46V Soul Red Crystal. The secondary issue is that to paint correct a SRC is tremendously hard to do due to the paint process. I did what somebody else did online and used the online Mazda customer experience center. Create an account to follow your favorite communities and start taking part in conversations. Most who worry about paint chips get a paint protection film applied when the car is new. It returned to the dealership in early March and we were finally called The other is a final coat. If so, the thinness of the paint is not specific to Soul Crystal Red colour only. Went to see one at a Mazda dealer (used cars), and the hood was all chipped on the front, and many down drivers side, some to bare metal. It has to be a certain thickness to meet durability / adhesion standards. However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. The colour of the different areas of the bodywork may vary slightly if the vehicle has previously been repainted.Performing this measurement will help to choose the most accurate colour shade in the colour management software. With in 90 days, I can count at least 10 Rock chips on the hood and another 10 scratches all around the vehicle. Not a Prior to the touch-up treatment, the scratches were easily recognizable from about 10 feet away. Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. Place can (s) on a paint shaker or ensure the paint is fully stirred before reducing. rock chips inline with the mileage on the car. It is important to adjust the colour of the filler to avoid having to apply more coats than those required, to achieve a correct opacity and coverage.Chose the filler colour shade indicated in the software. had 10,000Kms on it) . See One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). Our team of technicians are I-CAR Gold Class Certified, which is the highest level of certification a technician can receive. Unlike other processes on the market, for the correct reproduction of the Soul Red Crystal 46V colour you will not need to use dyed clear coat in the colour formulation. However, I noticed more than 50 Woes of the Soul Red Crystal Color - Touch up paint? Sales: (702) 358-0930 | Service: (702) 358-0892 | 7760 Eastgate Rd Henderson, NV 89011. . After they painted it there were 2 colors of paint. also promised so I wont be inconvenienced. Picked Machine Grey. Honestly it seemed okay. S Soul Member : UK Spec Mazda CX-5 Soul Red SportNav+ w/ Safety Pack Jul 10, 2019 #2 ralf11 said: Reddit and its partners use cookies and similar technologies to provide you with a better experience. claimed chips caused by the stone!. That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. It wasn't a month old, and I notice Vehicle Details on this Used 2023 Mazda CX-5 2.5 S Preferred Plus Package SUV Certified 1954 30 78216 Automatic Carfax Available located in San Antonio Texas 7MMVABCM1PN106855 Mazda CX-5 Jet Black Mica. Mazdas 46V Soul Red Crystal colour code is a three-coat reddish colour (candy effect) which, due to its composition and complexity, may give rise to matching difficulties for the bodywork and paint shopprofessional. If you're concerned about a used Mazda's body health, rest assured that you shouldn't have any problems with corrosion in cars built in the last 15 years. The CX-5 has performed flawlessly with zero issues. explanation show up. Only 26000km/16000 miles! They clearly don't stand behind their vehicles! A bunch of bug splatter on the front bumper, but the hood and pillars looked alright. I wrapped mine in $21 worth of off brand carbon fiber vinyl and am quite happy with it. this kind of money to have a crappy looking car. And it's more complicated than with other paint that only requires sanding and touch-ups, because the elaborate composition of Crystal Red makes it more difficult to correct, as this diagram demonstrates: The good news is that it seems to affect only 2017-2018 models. If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. Then, apply the different layers of the second coat on each paint test card (1 layer on the first, 2 on the second and 3 on the third). Should i try and repaint my interior door panneling? I sold it 9 months later due to numerous stone chips on spoiler, bumper and bonnet. Can anyone tell me definitively, what is the story about the Soul Red Crystal Metallic paint that is has many reported problems with chipping off - so many reports. The paint is Extreme paint chipping (down to the primer/metal) on the hood primarily. . Come join the discussion about performance, modifications, troubleshooting, purchasing, maintenance, and more! The paint on my car is chipping off down to the metal. 2023 CarGurus, Inc., All Rights Reserved. It is, but if you dont care, it wont bother you. With the number of recalls that are released almost daily for vehicles, its truly shocking that Mazda has yet to release one regarding these specific vehicles. I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. Of course I went to go inspect the soul red for abnormal amounts of paint chips. The car was resprayed and returned to us in February 2020. Two data points does not a trend make. Another person claims that their dealer counted over 300 chips in their CX-5 (no MY cited) and the dealer wants the owner to help pay for the repair. Since this is not a safety issue, Mazda has no obligation to issue a recall. Given this paint is an extra charge I would not expect this. There were white spots that almost looked like spray paint on the paneling You can change them in your browser settings. take a while so the paint work is just deteriorating while I wait. Over the past few years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. There were sanding all problems of the 2017 Mazda CX-5 the dealership and they argued that the chips were from stones (at this stage the car only Terms and Conditions | Privacy Policy| Disclaimer. Our UC-210 is a thicker clear that can be cut and polished extensively, while our UC-410 is a thinner clear that's easier to apply. Upon inspection Chipping Soul Red Crystal Paint in Mazdas. Same one as the Machine Grey. coming off the car. Mazda refused to admit that there was a problem but finally admitted that the paint thickness and application etc for that particular colour was to blame for the chipping problem. Yes it's that bad but it's such a stunning color it's almost worth it. 7.99 (0.08/count) We dont begin any repair before doing so because thats the type of service you should expect out of a body shop. After 20 minutes, we applied the second base coat and then the final coating. Soul Red Crystal Metallic paint: $595. I had the same problem. View our Findlay Mazda inventory to find the right vehicle to fit your style and budget! When I got the car after As an Amazon Associate, Mazdas247 earns from qualifying purchases. We gathered images from the internet and had to argue to get the This adaptation is intrinsically more complex but paying special attention to the critical steps of the process from the start, and following the manufacturers indications and recommendations, will enable you to master the application of Soul Red Crystal 46V and other three-coat colours of similar complexity. Paint on soul red chipping and flaking very easily. I dont know if officially its been resolved but Im not experiencing issues so far.
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