email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. For example, you could sell your timeshare privately on a resale website. They said they cannot do business via phone, fax, or email. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. They refused. Mar 30, 2006. Search Close. We kept telling them that we had some place to go and were late and we needed to leave. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. Her "closer" finally agreed to text me the details. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. I live in Australia. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. FRAUD (charge #2) - Pg. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. Has anyone successful stopped paying maintenance fees? Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Were happy to help in any way we can. Im praying one day there will be a law suit against them. All they would say is "that is what your maintenance fee guarantees". not being from the USA it makes it difficult for us to find someone. In short, the rule requires the . How did it turn out for you guys? We followed the terms of the contract termination clause (13) as written in the contract. As our team reviewed the website, the first thing we came across is the no up-front fee required . A. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Hello I was scammed too. Update question - did they finally stop calling? Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. It has now been almost 5 months and I am losing faith they will ever pay me back. Necessary cookies are absolutely essential for the website to function properly. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. I asked for the details of multiple travel destinations package. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. Hello I was scammed too. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. How to Get Rid of Cancun Palace Resorts Timeshare? Everything said was identical, currently arguing with them to cancel the contract. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! If youre set on going the DIY route, know that it will likely be a long and difficult process. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. I insisted that they email me the properties that are offering n the package as destinations. The Sunset Group is a scam with the lowest ethical standards. The case status is Pending - Other Pending. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. Travel & Vacations. I would also be interested in any class action lawsuits or any way to getting our money back. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. Submit a complaint and get your issue resolved. Cant wait for a law suit. I have been in touch with people there and they say they are working the process but it takes time. They said it was tax deductible. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. The company takes great pride in taking care of all your needs before, during, and after your stay. Fortunately we only joined the club and NOT buy a timeshare. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. However, it turned out to be more of a great rip off since everything they told us was a lie. They said we could come anytime to use our 'week'. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? They just called my house. so we just put down a deposit and told that we have 5 days to cancel. YOUR PERSONAL INFORMATION IS SECURE. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. This review was chosen algorithmically as the most valued customer feedback. Sunset Groups ratings and reviews reflect all of these issues and complaints. BEWARE this is a scam. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. This may also include calls and text messages to my wireless telephone numbers. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. Customer service contacts and company information. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Our experience was similar: MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. PRIVACY POLICY We couldn't use the 2 weeks concurrently (travel w/family). this is a forum with more complaints made to royal elite: Thanks. The lawyer says most of the time it just disappears after they ding your credit. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. We were sucked in by their promise to get us a balcony for an inside cabin rate. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. But opting out of some of these cookies may have an effect on your browsing experience. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Hopefully one day their tactics will end, I meant they are professional scammers. All information on this website should be used as educational material. There are so many complaints, is a class action lawsuit possible? If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. As a result of this failure, we have not been able to exercise the membership privileges promised to us. Cancun, Quintana ROO Mexico C.P. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. Get Rid of Timeshare Inherited from Parents? - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? If there is somesort of class action please count me in. Please help! Ask to use the internet to download the real form from the IRS. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Sunset Group, Sales Dept. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. How To Cancel Royal Holiday Club Timeshare? The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Historical Court Records (more than 50 years old). In addition to these serious issues, other problems noted, included: I hate those people with a passion. If the plaintiff loses the case, no one is compensated. Other than flying over and disrupting their sales with leaflets to potential suckers like us. We were well within our 5 business day window. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? There have been several class-action lawsuits filed against Sunset Group in recent years. 77500. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. I said "I said mail, not phone, not fax, and not email".
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