Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. igo card for 11 to 16 year olds. current pass expires so pass holders dont need to do anything, just wait for a Typically, we will automatically renew passes for people with visual impairments and hearing impairments. It is being used by the person whose photograph and name appears on the pass. Alternatively you are able to renew your vouchers online. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. An older persons bus pass has exactly the same benefits as a disabled persons pass. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. It does not store any personal data. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. The form will ask for a new passport-sized photo, which will be printed on their new card. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. 3 Post office. However, you may visit "Cookie Settings" to provide a controlled consent. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Major investment in boroughs schools continues! These cookies track visitors across websites and collect information to provide customized ads. GCC understand there was a discount being offered for some local train travel. We also use cookies set by other sites to help us deliver content from their services. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. I have moved out of Gloucestershire. Flexible support fund - available at . Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Apply for or renew your bus pass. Your older person's bus pass is valid for four years. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Can I use my pass on Trains? Can I use my bus pass on National Express Services? Your pass will be automatically renewed if you have used it within the last 13 months. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. all that. passes that expire between January and March are in the process of being issued How did the American colonies actually win the war and gain their Independence from Britain? However, GCC has not been involved in this. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Concessionary bus passes will no longer be renewed automatically. You should continue to use your current pass, but then cut it up once your new pass arrives. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Our What time can I use my bus pass outside of Gloucestershire? You need to check the expiry date and apply to the council for a new one if you're is due to expire. The cookie is used to store the user consent for the cookies in the category "Analytics". However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Blackburn with Darwen: Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. How long will it take to get a bus pass following a renewal/application? The cookie is used to store the user consent for the cookies in the category "Other. If you cannot apply online for any reason please contact us. It is no longer. You have moved since your last bus pass was issued and not informed us. What do I do with a bus pass which is no longer needed? Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. Some bus services are changing. Do not include common words or names. 2 Are senior bus passes renewed automatically? Age-related pass or vouchers. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Your browser does not allow scripting so some of the features of this page may not work. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. The passes will be sent out automatically but people should call the bus renewal hotline . You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. You may need to provide proof of your new address. with no need for anyone to fill in any forms or submit any photographs. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. If you have an older person's pass that expires in the next two months renew online with the following links: -. This cookie is set by GDPR Cookie Consent plugin. Username Password Forgotten your Password? You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. For assistance with new applications: (Click the arrows below to reveal the answers). However, you may not be allowed to use your bus pass on night buses i.e. Please note you will require your customer number to complete the form (This can be found on your renewal letter). It tells you about: Bus passes are issued for up to five years. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". What are the 3 most important parts of a motherboard? What do I do about my concessionary bus pass? If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN This You can apply for your renewal bus pass online. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Login to renew or manage your Bus Pass and to keep your details up to date. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. See. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. thurrock.gov.uk uses cookies to make the site simpler. What type of medicine do you put on a burn? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. My new bus pass has been refused by the driver. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. No, your bus pass cannot be used on National Express services. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. I have not had an automatic renewal what do I do? There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Daily fare: $2.00. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. What is the cause of the card not working? Lee We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. You also have the option to opt-out of these cookies. Older Person's bus passes will be renewed soon. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Before your pass expires, we may send you a letter inviting you to renew it manually. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Disability-related passes can be valid for 1 - 5 years. To get an older persons bus pass you must 2 Apply to your local council. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. If you have any questions, please contact Essex County Council by calling0345 743 0430. Have you moved? By clicking Accept All, you consent to the use of ALL the cookies. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Further information. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Unemployed people. Are you struggling with the cost of living crisis? Essex County Council is not responsible for this. In the unlikely event that your pass does not arrive, you should call. You should have receive your renewal form by mid-February. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Where you caught it and at what time, along with your destination. You will need to apply to this authority for a new pass. How long will my new bus pass be valid for? They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Lancashire: As a general rule, it is usually cheaper to call during the evenings and weekends. These are mostly people who have held a bus pass since at least 2008 and will now be . Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). These cookies ensure basic functionalities and security features of the website, anonymously. If you have not received your renewal form, please contact our information line on 0345 600 0659. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Learning impairment that has resulted in an arrested state of development before adulthood. If you have moved address since receiving your bus pass, please notify us of your new address . This cookie is set by GDPR Cookie Consent plugin. You should allow 6 weeks for your application to be processed. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass.
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