Steam room is filthy and needs a VERY DEEP CLEAN. The cost of living is so bad that I just can't afford to pay for it on top of everything else. License and Site Access: Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. Been waiting 10 months for a refund. The customer service is shocking as nobody was willing to help me cancel my membership. Helpful and knowledgeable staff and plenty of personal trainers who are willing to help out. Some gyms do allow you to cancel as long as you give one month's notice but check the terms and conditions to see what notice period is required. New pill cuts cholesterol, heart attacks: study, Suspect injured following shooting involving DPS trooper near Downtown Phoenix, Disneyland banned Rebel Wilson over selfie, actress says, 3 Daughters head brewer killed in Skyway Bridge accident, company says, Phoenix-area freeway closures, restrictions this weekend: What to know for March 3-6, SRP releasing water from reservoir to make room for anticipated runoff, Driver arrested in Phoenix hit-and-run that killed child, Man shot in downtown Phoenix, no arrests made, Buckeye mom accused of killing adoptive son extradited to Arizona. Staff are really friendly and approachable. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. In the last two months everlast has pushed out 8 members of staff based on fake poor performance reviews and bullying. The manager is a nut case who is being protected by the management. This gym has gone down since Everlast took it over, I put it down to recovering from Covid but it doesn't offer value for money. If you miss that window, though, it often becomes a lot harder to get out of the agreement before the end of the term. The changing rooms (Ladies) are not cleaned regularly and we have complained, along with other ladies that the hairdryers are either not working or dangerous - this week 3 not working which havent been for months and 3 more getting too hot you cannot hold. Great class with a great atmosphere. If you decide you dont want to pursue a claim in court, you can still take steps to ensure others dont fall foul of the same unfair term. The letter from the hospital is more than enough proof and I was told if I cancel my direct debit that it could effect my credit score. Companys trademarks and trade dress may not be used in connection with any product or service that is not Companys, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Company. All the lockers are broken, the jacuzzi has been broken for months, the poolside showers are broken, the TVs are broken. "This way, you won't be charged for an extra month at the gym you don't . Healthline Media does not provide medical advice, diagnosis, or treatment. I have tried contacting my club but they did not answer? Contract terms that tie you in for longer than 12 months are also likely to be considered unfair. I have Reported these crooks to trading standards and the government. COMPANY DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM [COMPANY] ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Make sure you read the terms and conditions of your gym contract before you sign up to check if you have the right to cancel. DON'T JOIN THIS SCAM COMPANY!!! That meant for many, monthly fees taken out of already strained bank accounts to pay for a membership that they couldnt even use. The Gents shower area is usually filthy, urinals leak, and soap dispensers damaged. 30 pcm isn't a huge amount but value for money this isn't. We've checked out all of the options to find the 12 best heart rate monitors you can buy in 2023. What group exercise classes do you offer? Well maintained gym, clean and tidy.Highly recommend! I wish to reverse my cancellation request and continue to use the club, can I do this? The gym is soulless and miserable place, where you self scan in and are rarely acknowledged by staff.The place is full of teenagers in large groups and machines are often out of use.Pretty poor that it closes at 6pm on weekends now too. 6.1. I cancelled my membership or thought I had but Everlast continued to draw 53.50 from my account. Everlast (Denton) have made me feel so welcome every time I go. No reply, no phone number to call. I had a flight delay, can I get compensation? Gym is always filthy no matter what time of day you visit, equipment is consistently out of order (broken) and due to the number of members waiting for equipment an hour gym session turns into two hours of wasted time to work one muscle group, groups of individuals stand around yapping rather than working out. The classes they say they have on are rarely ever on, a lot of the equipment in the gym is broken, the showers are always freezing cold and there's been cases of steroids being found in the lockers with blood all over tissue. Companies can ask for reviews via automatic invitations. By - June 6, 2022. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now, https://www.everlastfitnessclubs.com/pages/cancellation. Please note cancelling your direct debit will not cancel your membership and charges will continue to accrue until the cancellation is correctly processed. I don't wish to renew because [mention the reason here] . 0. If your Rolling Term Membership starts on a date other than the 1st day of the month, you will be required to make a pro-rata initial payment for the first part month, calculated from the sign up date to the 1st day of the next month, in your first Direct Debit Payment. Necessary cookies are absolutely essential for the website to function properly. "You had people that were suffering because of all the closures and job loss, and then, they look at their bank statement and I cant even use it, and by the way, I need that 30 bucks for food," said State Rep. Wilmeth. Then I forgot about it and emailed everlast last week to cancel and not heard back yet. $59.99. A lot of times you cant just go into the branch where youve been working out and tell the manager. SIGN UP FOR EVERLAST NEWS & OFFERS AND GET 15% OFF. Here are 8 tips for writing great reviews. So, I went to reception, to inform the staff of the problem, they do need fixing. You may give us notice by emailing us at Cancellations@Everlastfitnessclub.com or using the online form at https://www.everlastfitnessclubs.com/pages/cancellation. If you sign up for the Kids Club option, please call your location for current minimum age requirements, maximum age allowed is 12 years. There are better and CLEANER facilities available elsewhere . I cancelled my membership after my minimum term was up, I cancelled due to a disability diagnosis which meant I could not use the gym anymore, and was told that I "had not reached my minimum term". Ladies showers filthy.4. The only way to know exactly what youre getting into is to carefully read through each line of the contract, which may be pages long. I wanted to cancel my membership as I had a shoulder injury ( provided a letter from my hospital saying I may need a operation ) and was told I'll need a letter from my doctors saying im physically unable to work out which will cost me 25. Ever try to get out of a cell phone contract? Do not ever sign up to their offers. It can be heard over noise cancelling headphones and you can feel the vibrations through your chest. What a shocking excuse for a gym / fitness centre. This website that you are visiting, www.eosfitness.com (the Website), is owned by ES Fitness (the Company). I would like to make a big complaint..when I went in to the steam room at cardiff leckwithThere where empty water bottles and orange peel on the floor.also there was a man shaving his head in there..absolutely bogging..nothing in there is cleaned on regular bases..the whole place can do with a deep clean.. 6.4. Half the Lockers are broke and need replacing. Tough Grip Medicine Ball, 12 LBS. Despite the strict provisions, long-term gym contracts arent all bad. Charged me for two memberships due to a computer errors. Tried to contact so called Head Office but I was held on the phone for over 40minutes and the wait time never reduced - the message just repeated 20minute wait. Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Customers aren't mind readers and signs for customers isn't rocket science. Verification can help ensure real people write reviews about real companies. The compilation of all content on this site is the exclusive property of the Company and protected by U.S. and international copyright laws. Did you find it helpful? YOUR ROLLING TERM MEMBERSHIP. I got a parking ticket, can you cancel the charge? She made me feel at ease, instantly offering help and advise. Use our letter to your gym cancelling your gym contract because of unfair terms. Members 13-17 years old must have a legal guardian sign the membership agreement, and can then enjoy their workouts unaccompanied. But if youre not down with a yearlong commitment to your local fitness center, there are some other ways you can still get in shape without an extensive obligation, said Patricia Friberg, a personal trainer who teaches fitness classes in southern California. You may give us notice by emailing us atCancellations@Everlastfitnessclub.comor using the online form athttps://www.everlastfitnessclubs.com/pages/cancellation. You will need to log in and follow the instructions. The change in ownership is unrelated. Tough Grip Medicine Ball, 10 LBS. If you haven't heard from your gym to explain its plans to reopen and charge for memberships again, then we recommend you contact it directly to find out. You may have to give 30 days notice and send a fax or certified letter to a P.O. Your attention is particularly drawn to the cancellation terms set out at Clauses 6 and 7. . Immaculately clean , well designed and friendly atmosphere. We will automatically continue collecting the Direct Debit payment amount every month until you cancel your Rolling Term Membership by either giving us written notice before your next Direct Debit payment is taken or when you inform your bank to cancel your Direct Debit for your Membership Fee. You consent to receive communications from us electronically. If you believe any of the terms in your gym contract are unfair, your first step should be to write to the gym explaining why you think the term is unfair and stating the amount of money you think you should get back. If your membership is for 12 months, and you want to leave after 6 months, then legally youre stuck paying for another 6 months, just like if you had a cell phone contract, he said. Showers cold also, as the has been no boilers working. Help us improve this article with your feedback. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The staff were friendly, helpful and gave me a tour of the facilities. Terms and Conditions (Denton Only) TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. I also have been doing aqua fit which is also great fun with a lovely friendly atmosphere. For more information, see our guide on how to use the small claims court. Thank you Everlast for helping me to recover and regain my mobility. Coming Soon: PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY. Some studies show that it works. Suggested companies are based on peoples browsing tendencies. If you sign up for the Unlimited VIP Guest option, all guests must be 18 years of age or older, or 16 years of age or older accompanied by a legal guardian. What time can children use the swimming pool? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Please note that we do not provide reminders regarding your Direct Debit payments. your account or password. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Company so long as the link does not portray Company, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. Ground-breaking gyms that incorporate a hybrid of boutique group training studios and a traditional gym floor, with extensive functional zones, and ground-breaking studios providing a wide range of fitness classes, and personal training services that set us apart as the new number one contender of the UK fitness industry. Everlast gym in northfild birmingham..Jacuzi not working fir the long time?! Always remember anyone can post on the MSE forums, so it can be very different from our opinion. that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. Place needs knocking down as its not fit for purpose. Provide your basic information. Man's shower not working for long time. Would never recommend this company to anyone, When we talking about boxing supplies we mention everlast as the most popular also wirh tradition for so many years , if Im not wrong this brand of supplies was made in the begging of the boxing ERA, doesnt exist person which practice boxing or others combat sport, to dont heard plm abou I think boxing withoutwill. CONTACT US Phone: 800.821.7930 (Monday - Friday 8:00 a.m. - 5:00 p.m. CST) Live Chat: (Monday - Friday 8:00 a.m. - 5:00 p.m. CST) Chat with us. Knowledge base Membership Info New Members 12 How much are your memberships? However, to no fault of the staff, I do feel this this gym is in desperate needs of a refurb!! The gym itself is fantastic and value for me is phenomenal, but based on how they treat staff there id rather spend 100 per month and go elsewhere. Should you be found to have engaged in illegal or abusive usage of our website, Company will suspend your account or usage as applicable. The Jacuzzis haven't worked in months and the steam room hasn't worked for nearly a month! Contact Us Existing Members How do I cancel my membership? Your membership terms and conditions. AVOID AT ALL COSTS Failed to process my downgrade for over 3 months, after signing 3 downgrade forms, no answer on the phone from customer from HO and staff behind the til just fob you off. ES Fitness High Value. They are a dodgy company and it's very difficult to get out of their contracts. Especially in the age of COVID-19. Needs updating. Add to Cart. I am having a technical issue with the app. Unfair terms include terms that allow any trader to fundamentally change the characteristics of the goods or services on offer without good reason. Just make sure you use them before they expire.. Everlast (Denton) have made me feel so welcome every time I go. Great gym, very clean and tidy. The Carlisle club continued to take payment for 7 months after I had confirmation my membership had been cancelled. Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. There are a number of reasons why this may have been, including a cancellation period or the date of cancellation request. Direct Debits are collected on or just after the 1st day of every month and every month thereafter. 2023 Trustpilot A/S. I want to return my goods, what are my rights? I have raised this issue twice but nothing done just excuses or fake promises. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Company. There's an unfair term in my contract, how can I complain and get my money back? We recommend calling your gym or dropping in to speak with a member of the team. You can also report the matter to your local trading standards department. Blackburn branch , unfriendly staff , the place is dirty the app doesn't work,customer support link doesn't work ,no response to emails. This material may not be published, broadcast, rewritten, or redistributed. You signed up to pay 12 payments, they are expecting 12 payments, but with a 2 month break in the middle.